Social media use in international marketing: Impact on brand and firm performance

نویسندگان

چکیده

Abstract This research investigates the influence of brand and customer orientations on social media (SM) marketing engagement how applications SM in international affect firm performance foreign markets. The study relies a survey representative sample 245 medium large companies using branding. Performance metrics include an index (BP) market return assets (ROA). Structural equation modeling analysis reveals overall effect use branding as positive, with brand-image creation being significant contributors to market. effectiveness is negatively moderated by partner involvement centralization degree. Firms co-owned entities turn out be more successful than their Polish-only counterparts. Of two antecedents engagement, orientation for all firms, while meaningful only those capital.

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ژورنال

عنوان ژورنال: International Journal of Management and Economics

سال: 2022

ISSN: ['2299-9701', '2543-5361']

DOI: https://doi.org/10.2478/ijme-2022-0011